Terms of Service

1. ONLINE STORE TERMS

By accessing or using the Creeksil website, you confirm that you are at least 18 years old or that you have obtained permission from a parent or legal guardian to use this website.

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You must not use our products or services in any manner that violates applicable federal, state, local, or international laws, regulations, or the rights of others.

You may not introduce or transmit viruses, malicious software, harmful code, or any other material that could interfere with the security, functionality, or proper operation of our website.

Any violation of these Terms may result in the suspension or termination of your access to our website and services.

2. GENERAL CONDITIONS

Creeksil reserves the right to decline service or refuse transactions for legitimate business, security, or legal reasons, subject to applicable law.

You understand that information submitted through our website, excluding payment information, may be transmitted across different networks and may undergo technical adjustments to ensure compatibility with connected systems and devices.

Payment information is processed through appropriate payment processing systems and protected using encryption and other applicable security measures during transmission. We do not intentionally store complete payment card information on our website unless handled through an appropriately authorized payment processing arrangement.

You may not reproduce, copy, distribute, resell, commercially exploit, or otherwise use any portion of our website, services, or content without obtaining prior written authorization from Creekside Nook LLC.

Section headings are included solely for readability and do not affect the interpretation or application of these Terms.

3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information published on the Creeksil website is accurate, understandable, and maintained in a timely manner.

However, product information, descriptions, images, sizing details, pricing, availability, and other website content may occasionally contain errors, omissions, or outdated information.

Product images are provided to help customers understand the appearance and characteristics of clothing items. Actual colors or visual details may vary slightly depending on lighting conditions, photography, manufacturing variations, and individual screen settings.

The information available on this website is provided for general shopping and informational purposes. Customers should review the relevant product descriptions, available sizes, options, and applicable policies before completing an order.

We reserve the right to correct inaccurate information and update website content when necessary, subject to applicable legal requirements.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products available through Creeksil, including hoodies, sweatshirts, pants, jeans, shirts, and shorts, may be changed periodically without prior notice.

We reserve the right to update product selections, modify website features, revise promotional offers, or discontinue certain products or services when necessary for business or operational reasons.

Any changes to product pricing or availability will not automatically alter an order that has already been accepted and confirmed, except where a correction or adjustment is permitted by applicable law or agreed upon with the customer.

Creeksil shall not be responsible for losses arising solely from changes to website features, product availability, or future pricing, except where liability cannot legally be excluded.

5. PRODUCTS AND SERVICES

Creeksil is an online clothing retail store operated by Creekside Nook LLC. Our product collections include everyday apparel and casual clothing organized into the following categories:

  • Hoodies & Sweatshirts: Casual clothing designed for comfortable everyday layering and relaxed occasions.

  • Pants & Jeans: Versatile clothing options suitable for different outfits and everyday activities.

  • Shirts: Everyday apparel available in a variety of styles and designs.

  • Shorts: Casual clothing options suitable for warm weather and relaxed everyday wear.

We make reasonable efforts to provide accurate product photographs, descriptions, sizing information, available variations, and other relevant details to help customers make informed purchasing decisions.

Please note that the appearance of product colors may differ slightly from the actual items due to individual monitor settings, lighting conditions, and photographic presentation.

Product measurements and sizing information are provided as guidance. Customers are encouraged to review the available size information before placing an order.

Certain products may be available exclusively through our online store and may be offered in limited quantities. Product availability, pricing, and selection may change depending on inventory and business operations.

We reserve the right to limit product quantities, restrict sales, or discontinue specific items where permitted by applicable law.

All product purchases are subject to the applicable payment, shipping, return, and refund conditions published on our website.

6. ORDER PROCESSING, BILLING AND PAYMENT

Customers are responsible for providing accurate and complete information when placing an order through Creeksil.

This includes:

  • Full name and valid contact information.

  • Accurate billing and shipping addresses.

  • Correct email address for order notifications.

  • Valid payment information and any other details necessary to complete the transaction.

An order is subject to successful payment authorization and acceptance by Creeksil. Customers may receive an order confirmation email after submitting their purchase. An order confirmation does not necessarily mean that the order has been shipped.

We reserve the right to review, refuse, restrict, or cancel an order when necessary, including situations involving suspected fraudulent activity, inaccurate billing information, payment authorization issues, pricing errors, unavailable inventory, or other legitimate operational concerns.

Payment will be processed through the payment methods and payment service providers made available during checkout. Customers must ensure that they are authorized to use the payment method selected for their purchase.

We may limit quantities purchased per customer, household, account, billing address, shipping address, or payment method when reasonably necessary to prevent unauthorized or unusual purchasing activity.

If an order is canceled after payment has been received, any applicable refund will be handled in accordance with our Return and Refund Policy and applicable payment procedures.

You agree to update your information when changes occur so that we can communicate with you and complete your transactions without unnecessary delays.

For additional information regarding cancellations, returns, and refunds, please refer to the relevant policy pages on our website.

7. SHIPPING AND DELIVERY

Creeksil aims to provide customers with a clear and convenient delivery process for purchases made through our online store.

Order processing, shipping fees, estimated delivery periods, shipping destinations, and other delivery conditions are explained in our Shipping Policy.

Customers are encouraged to review the Shipping Policy before completing a purchase.

Delivery estimates are provided for planning purposes and may vary depending on the destination, carrier operations, customs procedures, weather conditions, holidays, and other circumstances beyond our reasonable control.

If we become aware that an order cannot be shipped within the time originally represented, we will provide the customer with the required delay notice and applicable options to consent to the delay or cancel the order for a refund.

Where required by applicable law, including the FTC’s Mail, Internet, or Telephone Order Merchandise Rule, customers will be offered the appropriate cancellation and refund options.

Customers should ensure that their shipping information is complete and accurate when placing an order. Incorrect or incomplete addresses may cause delivery delays or prevent successful delivery.

For questions concerning shipment status, delivery arrangements, or other order-related concerns, customers may contact us at [email protected].

8. RETURNS, REFUNDS AND CANCELLATIONS

Creeksil aims to handle return, refund, and order cancellation requests in a clear and consistent manner.

Our return and refund conditions, eligibility requirements, procedures, and applicable timeframes are described in our Return and Refund Policy.

Customers should review this policy before purchasing products.

Depending on the circumstances, eligible situations may include:

  • Products received in a damaged or defective condition.

  • Products that are incorrect or materially different from the items ordered.

  • Eligible return requests submitted within the applicable return period.

  • Orders that cannot be fulfilled or shipped as represented.

Approved refunds will be processed in accordance with our published Return and Refund Policy and applicable payment processing procedures.

The time required for a completed refund to appear in a customer’s account may vary depending on the original payment method and the customer’s financial institution.

Nothing in this section limits any mandatory refund, cancellation, or consumer protection rights available under applicable law.

For assistance with returns, refunds, or cancellation requests, customers may contact [email protected].

9. OPTIONAL TOOLS

From time to time, our website may provide access to optional tools, features, or services operated by independent third-party providers.

These tools may support website functionality, payment processing, customer communication, analytics, or other operational activities.

Such third-party tools are provided on an “as available” basis. We do not necessarily control or supervise their operation, availability, or individual terms of use.

Your use of optional third-party tools is subject to your own discretion and any applicable terms and conditions established by their respective providers.

We encourage customers to review relevant third-party terms before using external services.

Creeksil may introduce additional website features, tools, or services in the future. Unless otherwise specified, such additions will also be subject to these Terms of Service.

10. THIRD-PARTY LINKS

Our website may contain links to external websites, resources, or services operated by independent third parties.

These links may be provided for convenience, payment processing, customer support, or access to additional information.

Creeksil does not own or operate all external websites linked through our platform and cannot guarantee the accuracy, security, availability, or completeness of their content.

We are not responsible for the policies, practices, products, or services of independent third-party websites, except where responsibility cannot legally be excluded.

Accessing external websites is at your own discretion. We recommend reviewing their privacy policies and terms of use before providing personal information or completing transactions.

Questions or concerns regarding third-party products and services should be directed to the applicable provider.

11. USER COMMENTS, FEEDBACK AND SUBMISSIONS

Customers may have opportunities to submit reviews, feedback, suggestions, questions, or other communications through our website or customer service channels.

By voluntarily submitting content, you confirm that you have the necessary rights and permissions to share that material.

You agree not to submit content that is unlawful, misleading, defamatory, threatening, discriminatory, offensive, fraudulent, or in violation of another person’s intellectual property or privacy rights.

You grant Creekside Nook LLC a non-exclusive, royalty-free right to use, reproduce, display, and distribute customer-submitted feedback for reasonable business purposes, such as displaying product reviews or improving customer experiences, subject to applicable privacy and consumer protection laws.

We are not obligated to publish, retain, or respond to every submission.

We reserve the right to moderate or remove submitted content that violates these Terms or applicable laws.

We do not claim ownership of your original content merely because you submit it to us.

12. PERSONAL INFORMATION

Personal information submitted through the Creeksil website is handled in accordance with our Privacy Policy.

Information may be collected and processed when necessary to manage customer accounts, verify transactions, process payments, fulfill orders, arrange deliveries, respond to inquiries, and maintain website operations.

We take reasonable steps to protect customer information against unauthorized access, disclosure, alteration, or misuse.

We do not intentionally request personal information beyond what is reasonably necessary for legitimate business and transaction purposes.

Customers are encouraged to review our Privacy Policy to understand what information may be collected, how it is used, when it may be shared, and what privacy rights may be available under applicable law.

Our handling of personal information is subject to the Privacy Policy and applicable privacy laws.

13. ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical mistakes, inaccurate descriptions, incomplete details, or omissions.

These may relate to product names, clothing specifications, sizing information, colors, photographs, prices, promotional offers, inventory, shipping charges, or estimated delivery periods.

We reserve the right to correct errors, update product information, revise inaccurate details, and cancel affected orders when necessary and permitted by applicable law.

If an error materially affects an order that has already been placed, we may contact the customer to explain the issue and discuss an appropriate resolution, including order correction or cancellation and any applicable refund.

We are not obligated to maintain or update every item of website information continuously, except where required by law.

14. PROHIBITED USES

You agree not to use the Creeksil website or its services for any unlawful, harmful, deceptive, or unauthorized activity.

Prohibited activities include, but are not limited to:

  • Violating any applicable federal, state, local, or international laws or regulations.

  • Using the website to facilitate fraudulent purchases, unauthorized transactions, or deceptive commercial activities.

  • Infringing upon the intellectual property, privacy, or other legal rights of Creekside Nook LLC or any third party.

  • Submitting false, misleading, or inaccurate personal, billing, or shipping information.

  • Attempting to gain unauthorized access to website systems, customer accounts, or administrative functions.

  • Introducing viruses, malware, malicious scripts, or other harmful code.

  • Interfering with website functionality, security, performance, or availability.

  • Collecting or misusing personal information belonging to other customers without authorization.

  • Using automated systems, scraping tools, or other unauthorized methods to extract website content or customer information.

  • Sending unsolicited commercial communications, spam, or deceptive messages through our website.

  • Impersonating another person or misrepresenting your identity or relationship with any organization.

  • Circumventing website security measures, payment controls, or access restrictions.

We reserve the right to investigate suspected violations and take appropriate action, including restricting access, canceling affected transactions, or reporting unlawful activities to relevant authorities where appropriate.

15. DISCLAIMER OF WARRANTIES

Creeksil makes reasonable efforts to maintain a functional website and provide products that correspond to their published descriptions.

However, we do not guarantee that access to our website will always be uninterrupted, completely error-free, secure, or available at every moment.

Temporary interruptions may occur due to maintenance, technical issues, software updates, network disruptions, or circumstances outside our reasonable control.

Product descriptions, photographs, sizing information, and other published details are intended to help customers understand the items offered for sale. Minor variations in color, appearance, or measurements may occur.

To the fullest extent permitted by applicable law, our website and its general informational content are provided on an “as available” basis.

Nothing in these Terms is intended to exclude any warranty, consumer right, or legal protection that cannot be lawfully excluded or limited under applicable federal or state law.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Creekside Nook LLC, including its officers, employees, representatives, contractors, suppliers, and service providers, shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website or services.

Such damages may include loss of profits, business opportunities, data, or other intangible losses resulting from circumstances beyond our reasonable control.

This limitation does not apply to liability arising from fraud, willful misconduct, gross negligence, personal injury where such liability cannot be excluded, or any other matter for which liability cannot legally be limited under applicable law.

Where liability may legally be limited, our responsibility shall be determined in accordance with the applicable legal requirements and the circumstances of the particular transaction.

Nothing in this section affects statutory consumer rights or remedies available to customers.

17. INDEMNIFICATION

You agree to indemnify and hold harmless Creekside Nook LLC, its officers, employees, representatives, contractors, suppliers, and service providers from third-party claims, losses, liabilities, damages, and reasonable legal expenses arising directly from your unlawful use of the website, intentional misuse of our services, or material violation of these Terms.

This obligation applies only to the extent that such claims result from your actions or omissions and are legally eligible for indemnification.

Nothing in this section requires you to indemnify us for losses caused by our own negligence, misconduct, or violations of applicable law.

18. SEVERABILITY AND TERMINATION

Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a court or other competent authority, that provision shall be interpreted or limited to the extent necessary to make it enforceable where legally possible.

If the provision cannot be enforced, it shall be considered severable from the remaining Terms.

The invalidity or unenforceability of any individual provision shall not affect the validity and enforceability of the remaining provisions.

Termination

These Terms of Service remain effective while you continue to access or use the Creeksil website and services.

You may discontinue your use of our website at any time.

We reserve the right to suspend, restrict, or terminate access to our website when reasonably necessary, including circumstances involving suspected fraud, unauthorized activity, violations of these Terms, or legal and security requirements.

Where appropriate and permitted by applicable law, we may provide notice or an explanation regarding restrictions or termination.

Termination of website access does not eliminate obligations relating to previously completed transactions, outstanding payments, applicable refunds, or other provisions that are intended to remain effective after termination.

Any provisions concerning privacy, intellectual property, liability, indemnification, and governing law shall continue to apply to the extent necessary after termination.

19. GOVERNING LAW

These Terms of Service and any separate agreements relating to products or services provided by Creekside Nook LLC shall be governed by and interpreted in accordance with the laws of the State of Colorado, United States, together with applicable federal laws of the United States.

Any dispute, claim, or legal proceeding arising from or relating to these Terms of Service, the use of the Creeksil website, or purchases made through our online store shall be brought before the courts of competent jurisdiction in the State of Colorado, subject to applicable federal jurisdiction and mandatory consumer protection laws.

Nothing in this section shall restrict any consumer rights or legal remedies that cannot be waived under applicable law.

20. SANCTIONS COMPLIANCE

Creeksil is committed to conducting its business in accordance with applicable trade restrictions, economic sanctions, and relevant legal requirements.

Our products and services are not intended to be offered to individuals, entities, or locations where transactions are prohibited by applicable sanctions or trade restrictions.

You represent that your use of our website and the purchase of our products will not violate applicable sanctions laws or regulations administered by the United States or other relevant authorities.

This includes applicable restrictions administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC), where relevant.

We reserve the right to refuse, suspend, or cancel transactions when necessary to comply with applicable sanctions, export controls, trade restrictions, or other legal obligations.

If a transaction cannot legally be completed due to applicable restrictions, we may take appropriate action in accordance with the relevant legal requirements.

21. CONTACT INFORMATION

If you have questions, concerns, or requests regarding these Terms of Service, our products, or an existing order, please contact our customer service team using the information below.

Company Name: Creekside Nook LLC

Business Address: 135 Nickel St, Broomfield, CO 80020, United States

Website: https://creeksil.com

Customer Service Email: [email protected]

Customer Support: Please contact us by email for assistance with orders, payments, shipping, returns, refunds, and general inquiries.

We aim to review and respond to customer inquiries within a reasonable business timeframe.